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I have been a Ray Ban user for decades and for the most part have been happy with my purchases. I recently had a pair of sunglasses stolen so I purchased new sunglasses ... exact same ones ... a few months ago. Over the holidays one of the lenses just fell out while I...
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1.8
I didn't like
  • Warranty and customer service
#986093
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I ordered sunglasses from a Ray-Ban web site. In November 2016 while they had a special price. The order on line said expect delivery 12-5-2016 the status was pending. I contacted them multiple times. First they said the sunglasses were delayed because they were coming...
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1.0
#982259
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I've been wearing RayBan Wayfarers and Aviators since 1988 and recently purchased a pair of New Wayfarers from RX Optical, a legitimate local chain who sell premium glasses. These are of poorer quality than many cheaper sunglasses that you might find in your local...
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1.3
#963434
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Ray Ban Aviators Sunglasses Review

Ray Ban
#888747
2.3
Details
Mine are peeling 2! Had it for less than a year!!!!!! Very upset!!!! They where expensive. And after hearing a lot of complaints about the same thing I am fuming! Price for quality? What a joke!
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Customer service
Diversity of Products or Services
Website

Ray Ban Eyeglasses Review

Ray Ban
#861258
Received glasses which were broken now have to wait weeks not exactly great when it was a gift no money off or anything. Would never buy anything from ray ban again. Better off with the fake ones least if they are broken you wouldnt care
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Ray Ban Sunglasses Review

Ray Ban
#648650
I purchased a pair of ray bans about a year ago And paid a lot of money for them. I want to know what the metal is they use as every time I wear them my checks start blistering. And the only thing I can put this down to is nickle as I am allergic to this. If this is the case I am deeply shocked to pay all that money for cheap metal.
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Sunglasses Review

Ray Ban
#628787
I purchased a pair of ray ban's about two years ago the word ray Ban is wearing off please I need someone to contact me I've been trying to get some asistance 901-201-1380 christopher.rembert email lexin0526@gmail.com
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The painting on the surface the arms of frameless eyeglasses has peeled off without any manual scratches I.e. manufacturing defect not use defect as it one arm only ...the retailer claims that the ray ban grantuee is 6 months only so I did not accept that and need...
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1.7
Al Jizah, Al Jizah
#924566
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My feedback is on the worst customer service I have received in my life. I placed an order 9285761, the system changed the state of my billing address so my order was put on hold. I was NOT notified until I called on the day I should have received my order. After an...
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Landing, New Jersey
#907020
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I have two pairs of Ray Bans that have severe flaking on the lenses. Does anyone know why? I have contacted Ray Ban. They would not tell me anything other that I would need to contact the warranty program. For the price (each pair cost more than $200), the lenses...
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Anonymous
Alicia Olivier

I have the same problem with, polarized Ray Ban. Very difficult to find a place to complaint.

h.kitchener
h.kitchener

You paid for the name, not the quality. Most dollar stores have sunglasses that work just as well for a dollar. Remember what P.T. Barnum said.

#899901
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Don't buy from these guys!. Bought sunglasses and didn't like them. Sent back the very next day. They received them back July 14th. Its now August 5th and I have called several time previously to see when they would credit back amount. Women I spoke to said, will...
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#895277
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My daughter ordered a 223.00 pair of sunglasses. UPS delivered and said that they left at the front door. My daughter lives in an Apartment. Why would anyone leave a package at the front door of an apt. All packages should be left at the office. So that is UPS fault. I...
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Anonymous
Anonymous

I had to dispute it with my bank. My bank gave me my money back within 24 hours and said they would get their money back from Ray ban.

Anonymous
mike

The first thing you do is file a dispute with your credit card company. You DID use a credit and not a debit card, didn't you? The second thing you do is wander over to a Doll...

2.2
I didn't like
  • Lack of communication
#886368
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Never use this company. They can not be contacted. They send me endless emails and refuse to stop saying "I am not a customer" (They are right!) Evil, dishonest and untrustworthy! I write to their world headquarters and over 10 addresses. No one cares. This is the...
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#885585
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My son purchased a pair of sunglasses. Their website says orders ship within 48 hours and are delivered within 5-7.. It has been over 2 weeks i got nothing from them via email. No tracking nothing until i threatened to file a dispute with my bank. Then their only...
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Clinton, Michigan
#877008
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