Contact Ray Ban Customer Service
Ray Ban Phone Numbers and Emails
Toll-Free Number:
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(866) 472-9226
Customer Service:
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(855) 327-7130Gift Cards
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(800) 343-5594Warranty and Spare Parts Information
Legal:
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(513) 765-4321Privacy Inquiries
Ray Ban Email:
Ray Ban Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ray Ban Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ray Ban is 8664729226. 73% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 58% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Ray Ban may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Ray Ban Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Ray Ban is 8664729226. 73% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 58% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Ray Ban may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Ray Ban mainly because of product/ service, return/ replace and request for information.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Ray Ban is privacyoffice@luxotticaretail.com. 50% of consumers stated that they received a response by email from the company.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Ray Ban Website:
Ray Ban Help Center:
Corporate Office Address:
How Good is Ray Ban's Customer Service?
Summary of Ray Ban Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Ray Ban?
Product/ Service Question:
- “Purchase”
- “Warranty Policy sovereignty with United Canada”
- “Purchase glasses”
Return/ Replace Question:
- “Return problems”
- “Return issues”
- “Return”
Request for Information Question:
- “300 peace’s sunglasses order replacing to you . I need discuss about that”
- “Order questions”
- “Help with my glasses”
Shipping and Delivery Question:
- “Delivery”
- “Meta glasses question”
- “Meta glasses”
Payments and Charges Question:
- “Metas won’t charge anymore”
- “Glasses not holding charge”
- “Glasses will not charge”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancel”
- “Cancel order just placed for Meta glasses”
Refund Question:
- “Refund”
- “Partial refund”
- “Need my refund”
Staff Question:
- “Service Issue”
- “Customer service”
- “Complaint about manager”
Cards Question:
- “Gift card”
- “Gift card was used and I need the PIN number”
- “Gift card not activated”
Account Question:
- “Problems with my goal account”
- “Used wrong code”
- “I was profiled, called a thief and was told police is going to be called ob me. I literally walked into the store.”
Website/ Application Question:
- “Find a store to install my new lenses”
- “Website issues”
- “Trying to order on website but it won't clear others I don't want”
Employment Question:
- “Are these prescription glasses available to order RW400EO olive green SHN”
Other Question:
- “Sunglasses”
- “Ray. Ban has no sound”
- “Lost pakecje”
Compare Ray Ban Customer Service To
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