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Contact Ray Ban Customer Service

How to Reach a Person at Ray Ban

Verified Contact Information

Toll-Free Number:

  • 1-866-472-9226
Call customer service

Customer Service:

  • 1-855-327-7130
    Gift Cards
  • 1-800-343-5594
    Warranty and Spare Parts Information

Accessibility:

  • 1-855-592-2237

Legal:

  • 1-513-765-4321
    Privacy Inquiries

Ray Ban Email:

Legal
Privacy Inquiries
Send Message

Ray Ban Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Ray Ban Phone Number
1 (866) 472-9226
Average Hold Time
00:03:11
Average Calls duration
3 minutes
Most Popular Ray Ban Email Address
privacyoffice@luxotticaretail.com
Ray Ban Live Agent Availability
9% of callers successfully reach a real person
Issue Resolution Rate
Low (9% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Ray Ban?

Most Popular Number:

(866) 472-9226
Total calls: 3 463 Issues resolved: 120 Last call: May 19, 2026

Ray Ban customer service does not currently offer a Ray Ban chat option for customer service on Ray Ban website. However, you can still contact Ray-Ban customer support through other methods such as email or phone.

To contact Ray Ban customer service through Ray Ban website, visit their official website and locate the "Contact Us" page. Once there, you will be prompted to select your query category from a drop-down menu. Based on your selection, you will be provided with options such as chatting with a customer representative or obtaining the Ray Ban phone number for direct assistance.

If your query pertains to insurance, you will also have the option to fill out a form by providing your email address, name, and details about your insurance inquiry. This allows Ray Ban's customer service team to gather the necessary information to address your query effectively.

To get in touch with Ray Ban's customer service, you can dial 1-855-592-2237. This phone number will connect you with their helpful customer service team, who can assist you with inquiries, provide assistance, or address any concerns you may have. Please note that their customer service hours are from Monday to Friday, 08:30 ET to 17:30 ET, and Saturday, 09:00 ET to 17:30 ET.

The Ray Ban company headquarters is located at 12 Harbor Park Dr, Port Washington, NY 11050, USA. This address serves as the central hub for Ray Ban operations. Having this address can be particularly helpful to the customers to direct any formal or direct specific queries to the Ray Ban company headquarters.

However, the headquarters is primarily an office location, so it’s advised to reach out to the customer service department through the company's official website.

PissedConsumer Club

Contact Information

Ray Ban Website:

Ray Ban Help Center:

Corporate Office Address:

Luxottica of America Inc.
4000 Luxottica Place
Mason, Ohio 45040
United States

Summary of Ray Ban Customer Service Calls

4.7K TOTAL
CALLS
02:46 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ray Ban?

Product/ Service Question:

  • “Broken glasses”
  • “DISAPPOINTED CUSTOMER”
  • “Out of stock item”

Return/ Replace Question:

  • “Return”
  • “Change the received order”
  • “I need to change my order”

Request for Information Question:

  • “I need help”
  • “Need update on 2 orders”
  • “Question in glasses”

Shipping and Delivery Question:

  • “Meta glasses”
  • “Meta glasses not working”
  • “Tracking”

Payments and Charges Question:

  • “My glasses are not charging”
  • “Got charged twice for 1 item”
  • “Lost charging case”

Activation/ Cancellation Question:

  • “Need to cancel order”
  • “Cancel order”
  • “Order cancelled”

Refund Question:

  • “Refund issue”
  • “No refund processed”
  • “Refund”

Staff Question:

  • “Service request”
  • “I am incredibly dissatisfied with the customer service, refund policy, and process in place at Ray-Ban. I now understand why your customer service is rated 1.5 out of 5!”
  • “Service request follow up”

Account Question:

  • “Pairing recovered glasses”
  • “Account problem”
  • “Account recovery”

Cards Question:

  • “Gift card”
  • “Gift card was used and I need the PIN number”
  • “Gift card not activated”

Website/ Application Question:

  • “Problems on ray ban website”
  • “Unable to order online rayban meta skyler in chalky grey with a prescription”
  • “Find a store to install my new lenses”

Employment Question:

  • “Are these prescription glasses available to order RW400EO olive green SHN”

Other Question:

  • “Need repair”
  • “Ksjdjd”
  • “I can’t seem to find a distributor where I can actually see and try on the glasses”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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