Product: Ray Ban Shipping Service Clear all filters (8 of 8 reviews match)
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Ray Ban - Never arrived

I created an account. Ordered some glasses. Waited. Logged on to check- no account. Checked my credit card, paid for glasses. Still waiting and can’t contact them to find out where my order is.
1.0
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Additional Fees
Additional Services
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Equipment Quality
Exchange, Refund and Cancellation Policy
Insurance Plans Acceptance
Layout of Store
Prescription Services
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
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Product
Ray Ban Shipping Service
#1237169
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Ray Ban - Never seem to get my order

Placed order. They cancelled order. No notifications/ they said they'd send a coupon code via email for 30% off. Never received. Re ordered. They granted a 25% disc. Received email 30 min later. Order was cancelled AGAIN- no reason offered. Ugh. Done with these people.
4.0
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Value for money
Product
Ray Ban Shipping Service
#1058922
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I once got to a supervisor Kenyatta Jones who must have been promoted because she makes even bigger promises which are not kept. She never called back as promised either. Their product is awful even if it's much better than trying to order from them. Don't waste your time with ray ban...
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1.0
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Ray Ban Shipping Service
#1055029
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I normally don't write reviews but my experience with Ray Ban was abysmal. I ordered a pair of rb5277 glasses on April 18th, but never got an email saying the item has shipped. Item was supposed to take 3 days to arrive but never did. Two days after this, I called CS...
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1.7
Product
Ray Ban Shipping Service
#1043902
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I ordered a pair of ray-ban sunglasses on a Sunday night for my vacation on Friday. Of course, I only ordered it because the estimated arrival day was that Wednesday, which gives me 2 extra days to be safe. Wednesday rolls along, the sunglasses are STILL not shipped...
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Ray Ban Shipping Service
#1030217
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I will never buy from Ray Bans again. I ordered a pair of sunglasses on their website in November. Apparently the glasses were damaged while in transit. I never received my glasses and have called customer service multiple times. All they say is they will put in a...
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1.0
Product
Ray Ban Shipping Service
#1009703
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I ordered sunglasses from a Ray-Ban web site. In November 2016 while they had a special price. The order on line said expect delivery 12-5-2016 the status was pending. I contacted them multiple times. First they said the sunglasses were delayed because they were coming...
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1.0
Product
Ray Ban Shipping Service
#982259
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I ordered a sun glasses case from rayban (the old one broke) a month ago. The order confirmation states that I should get it a week from the date I ordered but a month later I have yet to even receive the shipping notification. Contacting the custom support provides no...
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antsky
antsky

Nevermind, i just checked my credit card bill they have not charged me yet.so instead of "Ray Ban - Took my money and never get back to me", it should be "Ray Ban - Received m...

1.2
Product
Ray Ban Shipping Service
I didn't like
  • Lack of communication
  • Customer service
#859676
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