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ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerAllergy to glasses
I want to know if anyone else has had an allergic reaction to your frames. I have tried the same frame twice. I have pictures if you want to see them
User's recommendation: Allergy to these frames.
ID
Blue tooth pairing issue
I got Tye Ray-Ban stories for a BD GIFT. I had an iPhone pro-Max. I paired the RayBans to my iPhone device, I purchased a new iPhone 14 pro Max, have tried multiple times to pair the Ray-Ban Stories to my iPhone 14 pro max, even with the help of Ray ban customer support, tech support, to no avail. So far pure talk my cellular provider hasnt been able to help, nor RayBan Tech hasnt been able to help me. Thats my problem so far
ID
Location
Amarillo, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerConcern on my issue
I didnt get the answer I needed, well maybe but I didnt find what I was look for. I really would like to deal with Ray Ban but I also would like to get what Im paying for. If you think yall can help, I would like to receive a phone call from yall. 203-435-****. Thanks for contacting me to see if I was taking care of. That says and means alot. Daniel Tucker
ID
Location
Ashburn, Virginia
Insufficient address issue…
Unable to get sunglasses I ordered. Was advised they were returned to warehouse.I am still waiting for my refund.
ID
Location
Palm Harbor, Florida
Parts
Hi I have issues to report my broken Rayban SunglassesParts RB 3237 Color 004 Size 60/17. So can I get parts
ID
Location
Cedar Grove, New Jersey
Parts
I have a story to report my broken sunglasses Ray-BanArrived My sunglasses is broken right side arm part number RB 3237 Color 004 size 60/17
ID
Location
Cedar Grove, New Jersey
Order LOST
My order was returned to sender due to insufficient your address I have tried to chat and call and cannot get a hold of anybody so now I have a pair of 200 sunglasses that I paid for that are no where to be found
ID
Location
Evansville, Indiana
Takes too long to process/more than 8day promise !
Where is my order and why is it still sitting in confirmed status after 6 days with the validation of my prescription.Delivered within 8 days of prescription validated??You have passed this timeframe
User's recommendation: Don’t be in a hurry to get your glasses.
ID
Location
Grovetown, Georgia
New Reviewer
Gift card not received
I ordered an e gift card for a Christmas gift and it never came. When calling Ray Ban 2 weeks later after payment cleared (only chat available, I was not able to talk to a person) I was told the gift card service had issues and that I could get a coupon for the amount via email but only to be used by me. I could not forward it to the original gift recipient. Also received no communication from them after order placed that there was an issue with their gift cards!!! Terrible customer service to say the least!
User's recommendation: Not recommended.
ID
Location
Orland Park, Illinois
