135 views
New Reviewer
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.6

Ordered item online, delivered in 2 days. They were not as expected, so they were returned the next day, following their return process.

The return was received 6/2/17. 10 days later, no credit, no email. I sent email inquiring about the refund - no answer. I contacted the customer service number and was told no refund until 15 business days which would be 21 days.

The customer service rep said it used to be 5 days, then it was increased to 10 days, now it is 15 business days because the "warehouse" discovered it takes that long. So it is possible to to ship the glasses next day, but impossible to issue a credit in less than 21 days?

Do not purchase from the website. Go to a sunglass hut, or other sunglass brick and mortar store.

Reason of review: Return, Exchange or Cancellation Policy.

Ray Ban Cons: Unacceptable time to refund.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Ray Ban Reviews

  1. 151 reviews
  2. 73 reviews
  3. 32 reviews
  4. 17 reviews
  5. 22 reviews
Ray Ban reviews